By default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider's mailing software may be blocking it. You can try checking your junk / spam folder or contact us at admin@coolartindia.in

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

Artist who ship their orders within India should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

The flat-rate handling fee is 100.00 and it is only applicable to normal charges.

Handling fee covers the delivery, material, labour and logistics cost to support the Cool Art India service.

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to coolartindia.com website for your order.

It's fast, easy & secure

if you still receive a damaged artwork, we will take full responsibility and you can claim a refund within 48 hours of receiving the artwork. Please write to admin@coolartindia.com for immediate response and action.

Everybody has their own taste when it comes to frames, which is why we at CoolArtIndia send artworks in a roll. However, if you still need any support in terms of framing options, you may write to us at admin@coolartindia.com

Everybody has their own taste when it comes to frames, which is why we at CoolArtIndia send artworks in a roll. However, if you still need any support in terms of framing options, you may write to us at admin@coolartindia.com

Your safety and security is of prime concern to us. That is why we don't encourage our customers to share their bank or credit card details either on the CoolArtIndia website or with any of our team members. We have PAYU as our payment gateway partner. They use state of the art technology to enable payments /online transactions and have highly secure servers.